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Services

Comprehensive IT Services from our pros

Cyber Security

Protecting the integrity, confidentiality, and availability of data as it is transmitted across or accessed from a network. This includes firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS).

Support

Within our comprehensive support ecosystem, you will also find:

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  • A 24/7 support center for all your software and hardware needs

  • Remote support and on-site customer support

  • Network monitoring to quickly respond to downtime events

  • Proactive support to diagnose and identify issues before they cause problems (preventive maintenance)

  • Support for hardware, software, Microsoft products, Apple, and much more

Managed IT

Our Managed IT Services involve outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions to improve operations and cut expenses. This service model is designed to provide businesses with comprehensive IT support and management, allowing them to focus on their core activities while ensuring their IT infrastructure is efficient, secure, and up-to-date.

Backup and Recovery

Data Backup and Recovery services are essential for protecting an organization's data from loss, corruption, or disasters. These services ensure that data is regularly backed up and can be quickly restored in case of an incident, minimizing downtime and data loss.

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Benefits of our Data Backup and Recovery

  • Data Protection: Safeguards critical data from loss due to hardware failures, cyberattacks, human errors, or natural disasters.

  • Business Continuity: Ensures that business operations can continue with minimal disruption in case of a data loss incident.

  • Cost Efficiency: Reduces the financial impact of data loss by enabling quick and efficient data recovery.

  • Compliance: Helps organizations meet regulatory requirements for data protection and retention.

  • Peace of Mind: Provides assurance that data is securely backed up and can be restored when needed.

Hardware and Software Procurement

Our Hardware and Software Procurement services involve the acquisition of the necessary technology resources to support an organization's operations. IT Shield Pros offer these services to ensure that businesses have the right hardware and software solutions that meet their specific needs, are cost-effective, and are aligned with their strategic goals.

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Benefits of  our Hardware and Software Procurement Services

  • Expertise and Knowledge: Access to our IT professionals with expertise in selecting and procuring the best technology solutions.

  • Cost Savings: Leveraging relationships with vendors and negotiating better deals to reduce costs.

  • Efficiency: Streamlining the procurement process to ensure timely acquisition and deployment of technology resources.

  • Compliance: Ensuring that all hardware and software purchases comply with legal and regulatory requirements.

  • Scalability: Acquiring technology solutions that can scale with the organization's growth and changing needs.

  • Support and Maintenance: Providing ongoing support and maintenance to ensure that hardware and software remain functional and up-to-date.

Virtualization

Virtualization Services involve creating virtual versions of physical IT resources, such as servers, storage devices, and networks. This technology allows multiple virtual machines (VMs) to run on a single physical machine, optimizing resource utilization, reducing costs, and enhancing flexibility. IT Shield Pros offers comprehensive virtualization services to help businesses leverage this technology for improved efficiency and scalability.

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